1. General Provisions
• These Terms of Use regulate the operation of the VapexDelivery online store, which provides sales and delivery of electronic cigarettes and vapes to the customer’s address.
• Using the website and placing an order means the customer agrees to these Terms.
2. Age Restrictions
• Purchase and use of products are allowed only for persons aged 18 and above.
• VapexDelivery reserves the right to request age verification upon delivery.
3. Assortment and Prices
• The store offers original products from well-known brands.
• All prices are indicated in euros.
• VapexDelivery may change prices and assortment without prior notice, but changes do not apply to already confirmed orders.
4. Ordering
• The order is placed through the website or via the Telegram channel t.me/vapexdelivery
• Order confirmation is carried out via email, by phone, or through the Telegram contact t.me/vapexdeliverychat.
5. Delivery
• Delivery is carried out to the address specified by the customer.
• Average delivery time is up to 1 hour from order confirmation.
• The courier may refuse to hand over the product if age verification fails or if incorrect data is provided.
6. Payment
• Payment is made upon delivery in cash or by bank card.
7. Returns and Exchanges
• Returns are possible only in case of defective or incorrect products.
• To request a return, the customer must contact VapexDelivery within 24 hours after receiving the order.
8. Liability
• VapexDelivery is not responsible for consequences of improper use of products.
• The customer must ensure that the product meets their needs.
9. Privacy
• All personal data is processed in accordance with the VapexDelivery Privacy Policy.
• Data is used solely for order fulfillment and is not shared with third parties without customer consent.
10. Final Provisions
• VapexDelivery may amend these Terms of Use.
• The new version takes effect upon publication on the website.